Dear BlackCloak Client,

More and more of our clients are starting to travel again and with that comes questions about whether or not to use a Virtual Private Network (VPN).

What is a VPN?

A VPN creates an encrypted tunnel between your device and an endpoint server. This connection allows you to transmit data in a secure and private manner.  In addition to creating an encrypted tunnel, a VPN also temporarily changes your Internet Protocol Address (IP Address) to keep your activities anonymous. A VPN will keep your Internet traffic safe from prying eyes and prevent your online activity from being traced back to your location.

Where & When Should I Use a VPN?

We generally recommend using a VPN when you are on a public or foreign WiFi network - coffee shop, airport lounge, yacht, plane, hotel or another person's house. This is because data exchanged on a public network is visible to everyone else connected to that network, including cyber criminals.

Are There Downsides to using a VPN?

Using a VPN will degrade the speed of any network (due to it being encrypted), so be mindful that your online activity may experience a lag when on a VPN. Additionally, some programs, applications or email servers may not cooperate when a VPN is turned on due to the IP address change. If you have any problems (biggest one being not receiving email), then turn off the VPN. Some planes also limit or restrict the use of VPNs. If VPNs are allowed, make sure to connect to the plane's WiFi first before turning on your VPN. You will want to also follow that same process when connecting to hotel WiFi networks.

Which VPN is Right for Me?

There are a number of VPNs on the market. Some come at a cost, while others are free. If a VPN is part of your BlackCloak plan, we'll help you set it up and provide training on how to use it. If a VPN is not part of your plan, we're still happy to make recommendations.

Download or Update to the Latest Version of the Mobile App

The BlackCloak mobile app, version 1.2.17, is available in the app stores for Apple & Google. If you have automatic updates enabled on your device, your app may have already updated. However, if you want to check or push the update to your device, navigate to your device's app store: Apple or Google. If an update is available, press the “Update” button to update to the latest version.  

Next Client Webinar - June 8th at 8:30pm EST

Sign up for the next monthly webinar, Stay Cyber Smart While Traveling. In this 25-minute webinar, we'll focus on what you should be doing before and while you're traveling and what to do upon your return home. Register HERE.

May's Client Webinar - Recording Available

May's Physical Security of Your Data Is Just As Important As CyberSecurity webinar recording is now available and can be accessed HERE.

As always, the BlackCloak Team is here to help. If you have any questions, email us at ask@blackcloak.io.

Thanks!

The BLACKCLOAK Team

We're actively monitoring your devices to ensure you're protected.

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