The BlackCloak team has learned of a recent breach involving T-Mobile customers. It is estimated that over 100 million individuals' information was involved in this breach.
Who Is Impacted?
Anyone with a T-Mobile plan, but it appears the data may date back to 2004, so this could include former customers.
What Data Might Be At Risk?
Customer names, phone numbers, phone identification numbers (specialized numbers associated with your phone account), physical addresses, dates of birth, driver's license numbers, and potentially SSNs.
What Is The Risk to Me?
The full scope of the incident is not known at this time. However, phone companies have a lot of personal information on account holders as well as the person whose credit may have been verified for the phone plan purchase.
T-Mobile has not discussed whether Sprint customer information (post-merger) is a part of this data breach or not.
What Should You Do About This?
If you have (or had) a T-Mobile account, we recommend the following:
Reset your password out of an abundance of caution. If you were using that password, or a variation of the password, on any other online accounts, we advise changing those passwords to something unique and different.
Watch out for email or phone scams, and contact us or forward suspicious emails to our team so we can let you know what to do.
Place (1) a fraud alert on your credit record if you are notified that your SSN was included in the data breach, (2) place a credit freeze on your credit records as appropriate, and (3) monitor your credit record. Use the BlackCloak mobile/desktop application to accomplish the items above or reach out to our Concierge Team to help - scheduling is easy and can be done via the Support section of the BlackCloak application.
Be on the lookout for a notification letter from T-Mobile in the coming days and weeks.
As always, if you have any questions, please let us know by emailing us at ask@BlackCloak.io. We are happy to help!